Delivery information
Although all our jewellery is handmade to order it doesn’t mean you have to wait an age to receive it. We’re proud to say that in most cases your order will be despatched within 3 working days of order receipt. When you order you will find a question about when the item is needed. This enables us to prioritise if we have a rush of orders. If there is a reason why we cannot meet your timescale we will contact you immediately.
We also offer an express delivery service at low cost for many items. For orders placed before 2 pm we will despatch the next day with guaranteed delivery the following day. You can choose this option during the ordering process. This service is sometimes suspended if we know we can’t fulfil our promise so please be aware.
As a small business we find that Royal Mail offers the best service so all orders are despatched by that company.
Mainland UK | Price of postage | Delivery time |
Items up to value of £30 | £3.50 | Approx 2 days |
Items from £30 to £50 | Free standard first class | Approx 1-2 days |
Items from £50 to £100 | Free signed for delivery | Approx 1-2 days |
Items in excess of £100 | Free Special Delivery | Next day delivery |
International orders are sent via the International Track and Trace service. Speed of delivery for international orders is not something we can influence however.
International Delivery | Price of postage | Delivery time |
Western Europe | £9.95 | Approx 2-5 days |
Rest of Europe | £9.95 | Approx 5-10 days |
USA and Canada | £17.95 | Approx 5-10 days |
Far East and Australasia | £17.95 | Approx 5-10 days |
Rest of the World | £17.95 | Approx 5-14 days |